Hotel policies

• Please note guests are required to present a valid passport or emirates identification upon check in. Original documents mandatory. No photocopies or digital copies accepted.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform Mermaid Beach Hotel LLC in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• A damage deposit of AED 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property
• E extra bed upon request, AED 30 per person, per night
• Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
• The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
• There are no cots available at this property.
• All extra beds are subject to availability.

Age restriction

• The minimum age for check-in is 18

Pets

• Pets are not allowed.